PRIVACY POLICY

1. Definition of Personal Information
"Personal information" means information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information, or that can be easily collated with other information to identify a specific individual.
2.Collection of personal information
Our shop may collect personal information from customers when they purchase products or make inquiries.
When collecting information, we will clearly state the purpose of use and use it in a lawful and fair manner.

The personal information collected by our shop is as follows:

a) Name, furigana
b) Address
c) Your phone number
d) Email address
e) Password
f) Shipping information
g) Transaction history and details with our shop
h) Information that can identify a specific individual by combining the above
3. Use of Personal Information
The purposes for which personal information entrusted to us by our customers will be used are as follows:

a) Confirmation and inquiry of orders
b) Confirmation and inquiry of product shipment
c) When replying to inquiries

Our shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases:

a) When required by law, or when necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law
b) When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent.
c) When exchanging personal data with an affiliate of the company that operates this shop
4.Safe management of personal information
The personal information entrusted to us by our customers will be managed safely by our service providers using rational, organizational, physical, personal and technical measures, and our shop will handle such information appropriately in accordance with relevant laws and regulations in an effort to prevent unauthorized access to personal data, as well as the loss, falsification or leakage of such information.
5. Correction and deletion of personal information
If you wish to correct or delete any personal information we have received from you, please contact us using the information below.
Additionally, if you are a registered user, you can correct your personal information from the "My Account" menu on this website.
6. Use of cookies
We may use cookies to provide better services to our customers. However, these cookies do not collect any personally identifiable information and do not infringe on your privacy.
*A cookie is a piece of information that is sent from a server computer to your browser and stored on the hard disk of the computer you are using.
7. Use of SSL
When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and to prevent such information from being intercepted, interfered with, or tampered with.
*SSL is a function that encrypts information to prevent eavesdropping and data tampering. Using SSL makes it possible to send information more safely.
8. Contact Information
neau.online@gmail.com
9. Changes to this Privacy Policy
When our shop makes changes to the personal information it collects, the purpose of its use, or other changes to its privacy policy, we will announce these changes on this page.